Custom Training for Your Employees, Managers, Leaders
Writing for the Web Web writing has to match the different way people read and use the Web. This 2-day course concentrates on writing, information design, links, and re-purposing print to Web.
Writing and Giving Powerful Presentations.
Whether we speak up in staff meetings or deliver a lecture to 300, we need the skills to talking to others--to persuade, inform and
explain. Learn how to develop a presenta- tion, choose the best way to
deliver it, and speak with confidence.
Business Emails, reports and summaries. Every
employee represents the company when they send an email. A confused
message with no clear objective delivered in the wrong way spells
disaster. Avoid message re-calls, and embarrassment by
getting it right the first time.
Writing Well. Communication begins with simple, direct, concise writing. This course starts with the basics--brainstorming a topic--and then shows you how to develop your idea, support your points and write and edit a clear article your audience will understand and enjoy.
Running the Meeting that Works. A 3-hour course to help you get the most out of meetings. You'll learn what has to happen before a meeting, how to set an agenda, keeping the meeting in motion, and how to handle difficult participants.
Bad News: Giving It, Getting It, and Surviving It. In today's business environment, a supervisor has to know how to deliver bad news without demoralizing the entire department. Whether it's a layoff or a negative review, a product recall or a poor stock report, every manager needs to know how to handle delivering bad news, employee concerns and rebuilding a team.
Thriving in Your Corporate Culture. Whether you are an individual contributor or manage a team, your personality contributes to the corporate culture. Learn how to listen, understand different communication styles, see issues from different perspectives and speak so others can hear your message.
Stress Management. If you work in the corporate world, you are surrounded by stress. If you manage it, control it and use it, stress can be a useful tool that keeps you sharp and loving your job. Don't burn out, or let anger get the upper hand. Discover stress reduction techniques that you can use today.
