Her 25 years of experience gave her an easy-going, informal presentation style using real-life examples, engaging exercises and positive feedback to create a powerful experience for any group.

Training Course Topics 

Writing for the Web. Moving copy from print- to Web applications can be confusing. Web writing has to match the different way people read anduse the Web. This 2-day course concentrates on writing,  information design, links, and repurposing print to Web.

Writing and Giving Powerful Presentations. Whether we speak up in staff meetings or deliver a lecture to a large group, we need the skills to talking to others--to persuade, inform and explain. Learn how to develop a presentation, choose the best way to deliver it, and speak with confidence whether the audience is your boss, a client, or a roomful of CEOs.

Business Emails, letters, reports and summaries.  Every employee uses them, few know how to make them effective.  A confused message with no clear objective delivered in the wrong way spells disaster. Avoid message re-calls, clarifications and embarrassment by getting it right the first time. This course helps focus on the best way to deliver a message to a specific audience.

Writing Well. Communication begins with simple, direct,concise writing. This course starts with the basics--brainstorming a topic--and then shows you how to develop your idea, support your points and write and edit a clear article your audience will understand and enjoy.

Running the Meeting that Works. A 3-hour course to help you get the most out of meetings. You'll learn what has to happen before a meeting, how to set an agenda, keeping the meeting in motion, and  how to handle difficult participants.

Problem Solving for Leadership. A one-, two- or three-day course geared to help mid-level and senior-level management combine analytical thinking with a practical approach to solving problems. Course will be customized to your specificatons.

Bad News: Giving It, Getting It, and Surviving It. In today's business environment, a supervisor has to know how to deliver bad news without demoralizing the entire department. Whether it's a layoff or a negative performance review, a product recall or a poor stock report, every manager needs to know how to handle delivering bad news, handling employee concerns and rebuilding a team.

Thriving in Your Corporate Culture. Whether you are an individual contributor or manage a team, your personality contributes to the corporate culture. Learn how to listen, understand different communication styles, see issues from different perspectives and speak so others can hear your message.

Stress Managment. If you work in the corporate world, you are surrounded by stress. If you manage it, control it and use it, stress can be a useful tool that keeps you sharp and loving your job. Don't burn out, or let anger get the upper hand. Discover stress reduction techniques that you can use today.